Spring Break
The Daily OrangeMySlice set up for spring registration
By Lauren Pauer
Posted: 11/17/04, 1:49 AM EST Section: News
With so many students using the new online registration program MySlice for the first time this week, some problems have arisen with the system.
Overall, however, things have gone pretty smoothly, according to Computing and Media Services officials and students.
"We are extremely pleased with the MySlice implementation," said Deborah Nosky, manager of IT communications and professional development. "It's been very successful."
MySlice replaced S.C.O.R.E. in late September, to the delight of many frustrated students.
"S.C.O.R.E. was a pain," said Lauren Williams, an undeclared sophomore in The College of Arts and Sciences. "The system would always crash."
While things have been operating relatively smoothly for MySlice, the help line for Computer and Media Services is receiving an average of 100 calls each day. Most students have been confused about using their NetID and password to log in, Nosky said, which is a change from S.C.O.R.E., which required students to log in with their SUID and PIN number.
Other recurring complaints have been MySlice's compatibility with browsers other than Internet Explorer, Nosky said, and using the "Class Search" feature, which students use to find registration numbers and times.
Along with a relatively small amount of complaints, Nosky said she's heard several positive comments about the program.
"The positive feedback has equaled or surpassed the number of complaints," she said.
Many students praised MySlice's speed compared to its predecessor.
"It's a lot faster overall," said Natalia Izzo, a sophomore finance and marketing major who already registered. "It's easier to use."
While Izzo didn't have any problems, some students took more time to register.
Stephani Simmons, a junior consumer studies and psychology major, said she spent about 45 minutes registering for classes on Monday.
"The help menu didn't work, so it took me longer," she said. "I had to call a friend to get help."
Overall, however, things have gone pretty smoothly, according to Computing and Media Services officials and students.
"We are extremely pleased with the MySlice implementation," said Deborah Nosky, manager of IT communications and professional development. "It's been very successful."
MySlice replaced S.C.O.R.E. in late September, to the delight of many frustrated students.
"S.C.O.R.E. was a pain," said Lauren Williams, an undeclared sophomore in The College of Arts and Sciences. "The system would always crash."
While things have been operating relatively smoothly for MySlice, the help line for Computer and Media Services is receiving an average of 100 calls each day. Most students have been confused about using their NetID and password to log in, Nosky said, which is a change from S.C.O.R.E., which required students to log in with their SUID and PIN number.
Other recurring complaints have been MySlice's compatibility with browsers other than Internet Explorer, Nosky said, and using the "Class Search" feature, which students use to find registration numbers and times.
Along with a relatively small amount of complaints, Nosky said she's heard several positive comments about the program.
"The positive feedback has equaled or surpassed the number of complaints," she said.
Many students praised MySlice's speed compared to its predecessor.
"It's a lot faster overall," said Natalia Izzo, a sophomore finance and marketing major who already registered. "It's easier to use."
While Izzo didn't have any problems, some students took more time to register.
Stephani Simmons, a junior consumer studies and psychology major, said she spent about 45 minutes registering for classes on Monday.
"The help menu didn't work, so it took me longer," she said. "I had to call a friend to get help."
